Unique Insiders’ commitment to digital accessibility

We recognize the diversity of our guests. We are committed to providing an excellent online and in-person experience for all our guests, including those with disabilities.

With regard to this website, we have adopted the Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as our accessibility standard and have a dedicated team of accessibility experts who work to achieve compliance with this standard.

We aim to keep our online platforms simple and user-friendly to provide a great experience while maintaining Unique Insiders standards and quality. We regularly test our website to help ensure it is usable by guests who use assistive technology.

To help guests plan a great experience, our website also contains important accessibility information about experiences to enable guests to locate and book options with accessibility features that meet their needs, such as:

• A dedicated view showing an experience’s accessibility options
• Detailed descriptions of accessibility features
• Experience descriptions that include accessibility information for individuals with mobility and hearing disabilities, such as step-free access where available and visual notification support where applicable
• Search results with filtering options to help narrow accessible choices

We strive to provide a comfortable experience for every guest. If you have additional questions about an experience’s accessibility features or a request related to a disability of any kind, please contact the activity provider directly. Provider contact details can be found in your booking confirmation and voucher.

If you have questions or would like to report an issue relating to the accessibility of this website, please email accessibility@uniqueinsiders.com. If you have difficulty using our website because of a disability, support is also available via our customer service contact options listed in our Help Center.